Shipping policy
Shipping Policy
At ICHINICHI® (operated by ICHINICHI STUDIO, LLC), every garment is printed made to order to uphold our zero-waste production standard. We do not pull from pre-printed warehouse inventory. Please review our production and delivery timelines below.
Production Timelines
Because every piece is crafted individually for your order, please allow 2–5 business days for production before your package ships. You will receive a shipping confirmation email with a tracking link as soon as your order leaves our production facility.
Transit Times & Global Shipping
We partner with a global network of regional production hubs across North America, Europe, and Asia so orders are produced and shipped closer to your destination. Shipping rates and any applicable complimentary shipping promotions are calculated and displayed automatically at checkout based on your delivery address.
- United States: 4–8 business days (after production)
- International: 5–12 business days (after production, depending on destination)
International Customs & Import Duties
While we route orders through regional production hubs whenever possible to minimize cross-border delays, international orders shipping across customs borders may occasionally be subject to local import taxes, customs duties, or clearance fees upon delivery. Customers are responsible for any customs charges assessed by their local government, as these fees are not included in the checkout total.
Lost, Stolen, or Delayed Packages
If your tracking status shows that your package was marked as "Delivered" by the carrier but you have not received it, please check around your property and contact the shipping carrier or your local post office directly. ICHINICHI® is not liable for packages that are lost, stolen, or misplaced after the carrier records a confirmed delivery.
If your package becomes lost in transit before being marked as delivered, please email us at tshirts@ichinichi.studio within 7 days of the estimated delivery window so we can investigate with the carrier and issue a replacement.
Returns & Size Exchanges
Because every garment is printed to order, we do not accept general returns for buyer's remorse. However, we accommodate size exchanges within 14 days of delivery (subject to a $4.95 return shipping fee for U.S. domestic orders) and offer free replacements for damaged, misprinted, or defective items. Please review our full Return & Exchange Policy for step-by-step instructions and eligibility.